I just thought I'd take a quick minute to share some resources you might find enlightening. Feel free
to share with your colleagues.
Zen and art of dealing with insults - Tammy Lenski is one of my all time favorite mediators who blogs. If you could use an excellent strategy for dealing with insults, check out Tammy's article.
A Perspective On Difficult People - Barbara Ashley Phillips shares her wisdom by showing us better ways to deal with difficult people. If you could use a little support, check out her article.
Courageous Communication - "Conflict happens when things don't go our way." Trime Persinger shares her insightful thoughts on courageous communication.
That's it for this time! Send me your favorite resources and I'll share them!