Hi Everyone!
I've been busy branching out a bit! Many of the posts related to customers, customer service, customer experience and CRM have been moved to my new blog Your Customers Matter...Don't They?
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I'd love to hear your thoughts!
I've got to rave about my local Walgreens. Don't get this confused with Walgreens in general. I've been in other stores and was dumbfounded by the condition of the store and the quality of the employees.
My local store in Cascade Township is special though. Every time (without fail) I go in there, the employees look alive! They're anxious to help! They can't do enough!
I especially like the lady in the health and beauty area. She patrols her area looking for people to help. Once she gets you pointed in the right direction, or with the right advice, she makes sure to add..."Be sure to come right to my register and I can get you checked out!" That means no waiting in line at the front of the store.
Never once has this store failed to exceed my expecations! That's a pretty high honor!
Keep up the great work Walgreens!
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