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The September issue of the newsletter, Relating@Work is out and can be viewed here:
Relating@Work
If you'd like to subscribe, the signup page is on the left hand side of my website.
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The cool people from Mindtools have put together an excellent PDF file to help you fine tune your active listening skills. It's a 16 page PDF file and you can download it right here:
Active Listening
We can all use an occassional refresher for our communication skills. Here's a special collection of
articles at Forbes: Forbes Communication Articles
Hat Tip To Focused Performance Blog
If somehow you've never made the time to read the classics by Dale Carnegie, you can now find some of it right here on the web. An excellent summary of "How To Win Friends An Influence People" can be found right here: Summary
Hat Tip to Communication Nation
Rosa Say from the Talking Story blogs share her insights on the power of the weekly review. Don't miss her wisdom. You can find it right here: Weekly Review
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Are you crazy about Customer Service? Check out my newest blog! Let me know what you think.
Your Customers Matter...Don't They?
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Complimentary eCourse
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Have you checked out my complimentary eCourse yet? The title is "How To Become The MVP In Your Profession". Take a look at the right hand side of my website here: Essential Connections
